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7 Interview Techniques for Auditors
This course focuses on effective interview techniques that auditors can use to gather accurate and meaningful information during an audit. Participants will learn the difference between open and closed questions and how to use each appropriately to guide conversations and verify understanding. The session also emphasizes active listening techniques that help auditors capture key details, clarify responses, and identify inconsistencies. In addition, strategies are discussed for handling defensive or uncomfortable auditees while maintaining a professional and constructive audit environment.
By the end of this course, participants will understand how to conduct productive audit interviews, build cooperation with auditees, and collect reliable information to support audit findings and conclusions.
Topics:
Open vs closed questions
Listening techniques
Handling defensive auditees
8 Identifying Objective Evidence
This course introduces auditors to the principles of identifying and collecting objective evidence during an audit. Participants will learn the different types of audit evidence, including documents, records, observations, and interviews, and how each contributes to verifying compliance and process effectiveness. The session also explains practical sampling techniques that allow auditors to review representative data without examining every record. In addition, participants will explore observational auditing methods used to confirm that processes are being performed as documented.
By the end of this course, participants will understand how to gather reliable evidence, apply effective sampling methods, and evaluate real-world process activities to support accurate and defensible audit conclusions.
Topics:
Types of evidence
Sampling techniques
Observational auditing
9 Process-Based Auditing
Topics:
Inputs / outputs
Controls
Metrics
Process performance
7 Interview Techniques for Auditors
This course focuses on effective interview techniques that auditors can use to gather accurate and meaningful information during an audit. Participants will learn the difference between open and closed questions and how to use each appropriately to guide conversations and verify understanding. The session also emphasizes active listening techniques that help auditors capture key details, clarify responses, and identify inconsistencies. In addition, strategies are discussed for handling defensive or uncomfortable auditees while maintaining a professional and constructive audit environment.
By the end of this course, participants will understand how to conduct productive audit interviews, build cooperation with auditees, and collect reliable information to support audit findings and conclusions.
Topics:
Open vs closed questions
Listening techniques
Handling defensive auditees
8 Identifying Objective Evidence
This course introduces auditors to the principles of identifying and collecting objective evidence during an audit. Participants will learn the different types of audit evidence, including documents, records, observations, and interviews, and how each contributes to verifying compliance and process effectiveness. The session also explains practical sampling techniques that allow auditors to review representative data without examining every record. In addition, participants will explore observational auditing methods used to confirm that processes are being performed as documented.
By the end of this course, participants will understand how to gather reliable evidence, apply effective sampling methods, and evaluate real-world process activities to support accurate and defensible audit conclusions.
Topics:
Types of evidence
Sampling techniques
Observational auditing
9 Process-Based Auditing
Topics:
Inputs / outputs
Controls
Metrics
Process performance